UK mobile carrier EE is the largest 4G LTE provider in the UK and the company has announced that it plans to bring its network to 95% of the UK by 2020.
The company is looking to get rid of as many ‘notspots’ as it can in the UK by 2020, the previously expanded their coverage to remote areas in the UK like Shetland and the Isles of Scilly.
The investment in coverage will focus on filling in outdoor ‘notspots’ in current 4G areas, and expanding 4G coverage from a UK-leading position of 60% landmass today towards an objective of 95% by 2020 – further than any mobile network has ever gone. EE is challenging the mobile industry to measure vital coverage metrics by UK geography, rather than the outdated population score used today.
EE also announced that it intend to brings it call centers back to the UK an in attempt to improve their customer services, they will now have all of their customer services operations in the UK.