Apple previously announced that it would replace any degraded batteries in the iPhone 6 and above for a lower price of $29. This decision came after it was discovered that Apple was slowing down some iPhones with degraded batteries to prevent the handsets from shutting down unexpectedly. This revelation caused a significant uproar among users, leading Apple to take steps to address the issue.
Apple’s Battery Replacement Policy
Apple has now confirmed that it will replace all batteries in the iPhone 6 and above for the $29 fee, regardless of whether they pass the Genius Bar diagnostic tests. This is a significant change from their previous policy, which required the battery to fail the Genius Bar tests before it could be replaced. To fail the test, the battery needed to have less than 80% of its original capacity.
This new policy means that even if your iPhone’s battery is still functioning relatively well, you can still opt for a replacement at the reduced price. This move is likely to appease many users who were frustrated by the previous limitations and felt that their devices were being unfairly slowed down.
Why Apple Made the Change
The decision to replace any battery for the $29 fee in the iPhone 6 and above was confirmed by the team over at MacRumors. This change is part of Apple’s broader effort to regain customer trust and address the backlash they faced when it was revealed that they were intentionally slowing down older iPhones. The company stated that the slowdown was intended to prevent unexpected shutdowns and prolong the life of the devices, but many users felt that this practice was not transparent.
By offering a more lenient battery replacement policy, Apple aims to show that they are listening to their customers and taking their concerns seriously. This move also helps to extend the lifespan of older iPhones, making them more reliable and efficient for users who may not be ready to upgrade to a newer model.
Additionally, this policy change can be seen as a way to mitigate potential legal issues. Apple faced several lawsuits over the battery slowdown controversy, and by offering a more generous replacement program, they may be able to reduce the number of legal claims against them.
How to Take Advantage of the New Policy
If you own an iPhone 6 or later and are experiencing battery issues, or even if you just want to take advantage of the $29 replacement fee, you can visit an Apple Store or an authorized service provider. It’s a good idea to back up your data before going in for a battery replacement, as there is always a small risk of data loss during the process.
To initiate the replacement, you can make an appointment at the Genius Bar through the Apple Support app or the Apple website. When you arrive, a technician will run a diagnostic test on your device to check the battery’s health. However, unlike before, the results of this test will not determine your eligibility for the replacement. As long as your device is an iPhone 6 or later, you will be able to get the battery replaced for $29.
This new policy is expected to be in place until the end of the year, so if you’re considering a battery replacement, it’s a good idea to act sooner rather than later.
Source MacRumors
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