Since Microsoft rolled out the last update on Friday for their new next-generation Xbox One games console, users have been reporting a Xbox One black screen issue that has been affecting many consoles around the world.
Xbox One owners who have downloaded and installed the latest update released last Friday for their Xbox One consoles are reporting on the official Xbox One forums and Reddit that their screens go black whenever they press the Xbox Button on their Xbox One controllers.
Microsoft’s Response and Temporary Fix
Microsoft has said that they are aware of the problem being experienced and are currently looking into the issue. In the meantime, Microsoft suggests that Xbox One gamers experiencing the Xbox One black screen issue reboot their Xbox One games console by holding down the Xbox Button for 10 seconds. This hard reset is intended to clear any temporary glitches that might be causing the black screen issue. However, this is only a temporary fix and does not address the root cause of the problem.
Details of the Latest Update
The Xbox One update which Microsoft rolled out last Friday after a slight delay was intended to provide owners with enhanced features to control their console’s storage space, and monitor controller battery life, as well as the ability to use a USB keyboard with their Xbox One games console if desired. These features were highly anticipated by the Xbox community, as they aimed to improve the overall user experience and provide more control over the console’s functionalities.
For instance, the storage management feature allows users to see exactly how much space each game and app is taking up, making it easier to manage and delete unnecessary files. The controller battery life indicator is another useful addition, providing a clear visual representation of how much battery life is left, so gamers can avoid unexpected shutdowns during crucial moments in gameplay.
The ability to use a USB keyboard is particularly beneficial for those who use their Xbox One for more than just gaming. It makes typing messages, searching for content, and navigating the console’s interface much more convenient.
Community Reactions and Future Updates
The community reaction to the black screen issue has been mixed. While many appreciate the new features, the black screen problem has caused significant frustration. Some users have taken to social media and forums to express their dissatisfaction, while others are more understanding, acknowledging that bugs are a common occurrence with new updates.
Microsoft has a history of addressing such issues promptly, and it is expected that a patch will be released soon to fix the black screen problem. In the meantime, users are advised to follow the temporary fix provided by Microsoft and stay tuned for further updates.
As always, we will keep you updated on solutions as they are released. It is also recommended to keep an eye on the official Xbox forums and Microsoft’s support page for any announcements or additional troubleshooting steps.
In conclusion, while the latest Xbox One update brings several useful features, the black screen issue has overshadowed these improvements. Microsoft is actively working on a solution, and it is hoped that a permanent fix will be available soon. Until then, users can use the temporary reboot method to mitigate the issue.
Source: Gamespot
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