Apple has come under a lot of criticism about slowing down older iPhones and now a Chinese consumer group is asking Apple for more information about slowing down the devices.
Apple made an apology previously after it was revealed that some older iPhones with degraded batteries were slowed down intentionally to stop the handsets shutting down randomly.
The company is now offering people a battery replacement for these devices at a reduce costs of $29, it normally costs $79. We previously heard that French authorities and the US government were looking into this and now a Chinese consumer group is also looking into it.
The Shanghai Consumer Council has written a letter to Apple asking for information about why Apple has slowed the handsets down and also what they intended to do about the issue. It has apparently received 2,615 complaints about Apple devices and services in 2017 compared to 964 complaints in 2015. As yet there are no details on Apple on this latest complaint.
Source ReutersFiled Under: Apple, Apple iPhone