If you’re still holding on to your Galaxy Note 7, despite the company’s numerous attempts to make customers return the handset and get a refund, it’s time to reconsider. The Galaxy Note 7 has been a subject of significant safety concerns due to its battery issues, which have led to multiple incidents of overheating and even explosions.
Canadian Carriers to Discontinue Service
It seems Canadian carriers are also set to discontinue cellular service to the unreturned Galaxy Note 7 units, starting December 15th, the company stated. This move is part of a broader effort to ensure the safety of users and the general public. The discontinuation of service means that even if you still have a functioning Galaxy Note 7, you will no longer be able to use it for calls, texts, or data services.
The company revealed in a press release that 90 percent of the Galaxy Note 7’s have been returned in Canada. “We have been in continuous communication with Note7 customers to remind them about the need to return their recalled device and will continue to communicate daily with a push notification about this network deactivation event to ensure they continue to receive adequate notice.”
Global Measures for Safety
It’s not just Canada taking these measures. The company has cut off cellular connectivity to the handset in Australia and New Zealand as well. These steps are part of a global initiative to mitigate the risks associated with the faulty devices. In the United States, Samsung has also implemented software updates that prevent the device from charging, rendering it unusable.
The Galaxy Note 7 recall has been one of the most extensive in the history of consumer electronics. The recall process has involved multiple phases, including initial voluntary returns, followed by mandatory recalls enforced by regulatory bodies in various countries. Despite these efforts, a small percentage of users have been reluctant to return their devices.
Why You Should Return Your Galaxy Note 7
It’s best for you to return the handset and claim the refund or exchange it with another handset rather than holding on to the handset no matter how good it is. The risks associated with continuing to use the Galaxy Note 7 are simply too high. The device’s battery issues are not just a minor inconvenience; they pose a serious safety hazard that could result in injury or property damage.
Moreover, Samsung has made it relatively easy to return the device. You can either get a full refund or exchange it for another Samsung model. The company has also offered incentives such as discounts on future purchases to encourage returns. Holding onto the device not only puts you at risk but also means you’re missing out on these benefits.
In addition to safety concerns, there are also legal implications. In some regions, continuing to use a recalled device could violate local regulations, potentially leading to fines or other penalties. By returning the device, you ensure that you are in compliance with all applicable laws and regulations.
In conclusion, if you still have a Galaxy Note 7, it’s time to act. The discontinuation of cellular service in Canada, Australia, and New Zealand is a clear indication that the company is serious about ensuring the safety of its customers. Don’t wait until it’s too late. Return your Galaxy Note 7 and take advantage of the refund or exchange options available to you.
Source: GSMArena
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