It appears that owners of the new Apple Watch Series 3 smartwatch are experiencing connectivity problems with the device. The LTE Apple Watch Series 3 is exclusive to EE in the UK, and the carrier is aware of the issue. This problem has been causing frustration among users who were excited to utilize the LTE capabilities of their new smartwatch.
EE has stated that in most cases, you will need to call them to get the issue resolved. If the device says “activating,” then it should activate within a couple of hours. This activation process is crucial for the LTE functionality to work seamlessly.
Go to the Apple Watch app on your phone and select “Mobile Data”. If it says “Activating” that means it’s working and all you need to do is wait for it to complete. It can take up to 2 hours, but may complete quicker.
If you see the “Activation failed” message or any other error codes, then you need to contact EE directly, and they will help you resolve the problem. This step is essential to ensure that your Apple Watch Series 3 can connect to the LTE network without any issues.
Common Issues and Troubleshooting Tips
It looks like this is an issue affecting quite a lot of people who have purchased the LTE Apple Watch Series 3 with EE, as there is a large post about it on their forums. Users have reported various error messages and connectivity issues, which can be quite disheartening for those who have invested in the latest technology.
One common issue is the “Activation failed” message, which can be due to several reasons, including network congestion or incorrect settings. To troubleshoot, ensure that your iPhone is updated to the latest iOS version and that your Apple Watch is also running the latest watchOS. Additionally, make sure that your EE account is properly set up for LTE service.
Another tip is to restart both your iPhone and Apple Watch. Sometimes, a simple restart can resolve connectivity issues. If the problem persists, resetting the network settings on your iPhone might help. Go to Settings > General > Reset > Reset Network Settings. This will erase all saved Wi-Fi passwords, so make sure you have them handy.
EE’s Response and Customer Support
EE has been proactive in addressing these issues and has set up a dedicated support team to assist customers facing connectivity problems with their Apple Watch Series 3. They recommend reaching out to their customer support if you encounter any issues during the activation process. EE’s support team can provide step-by-step guidance and ensure that your device is correctly set up for LTE service.
Moreover, EE has acknowledged the problem on their official website and social media channels, providing updates and solutions to affected customers. They have also been working closely with Apple to identify and resolve any underlying issues that may be causing these connectivity problems.
In some cases, EE may need to perform a network reset or update your account settings to ensure compatibility with the Apple Watch Series 3. This process may take some time, but it is essential for resolving the connectivity issues.
In conclusion, while the connectivity problems with the Apple Watch Series 3 LTE version can be frustrating, there are several steps you can take to troubleshoot and resolve the issue. By following the tips mentioned above and reaching out to EE’s customer support, you can ensure that your device is correctly set up and enjoy the full benefits of LTE connectivity on your Apple Watch Series 3.
Source 9 to 5 Mac
Latest Geeky Gadgets Deals
Disclosure: Some of our articles include affiliate links. If you buy something through one of these links, Geeky Gadgets may earn an affiliate commission. Learn about our Disclosure Policy.