If you have purchased a battery case branded with Mophie Juice Pack Air for your iPod touch 4G or a Best Buy Rocketfish battery case for your iPhone 3G or 3GS, you need to listen up. Best Buy and Mophie have both issued separate recalls on these products. Mophie is recalling 6,118 iPod touch cases.
The reason for the recall is 110 reports of the cases getting hot to the touch, deforming from heat, or causing burns. Mophie is replacing these cases at no cost to the consumer under the recall. Best Buy has a bigger issue on its hands with a recall of 32,000 iPhone 3G and 3Gs battery cases.
Details of the Mophie Recall
Mophie, a well-known brand for its battery cases, has taken a proactive approach in addressing the issue. The recall affects 6,118 units of the Mophie Juice Pack Air for the iPod touch 4G. The primary concern is the overheating of these cases, which has led to 110 reports of the cases becoming excessively hot, deforming due to the heat, or even causing burns to users. This is a significant safety hazard, and Mophie is committed to ensuring the safety of its customers by offering replacements at no cost. If you own one of these cases, it is crucial to stop using it immediately and contact Mophie for a replacement.
Best Buy’s Larger Recall
Best Buy faces a more extensive recall, involving 32,000 battery cases for the iPhone 3G and 3GS. These Rocketfish-branded cases have been reported to overheat during charging, posing a severe risk of fire. So far, there have been 14 reported cases of malfunctioning, with three incidents resulting in burns and four causing minor property damage. The potential for fire makes this recall particularly urgent. Best Buy is offering a $70 gift card to US customers who return the affected cases, while Canadian customers will receive a $150 CAD gift card. This compensation aims to encourage users to return the potentially dangerous products promptly.
The recall process is straightforward. Consumers should visit the Best Buy website or contact their local store for instructions on how to return the product and receive their gift card. It is essential to act quickly to prevent any further incidents.
Additional Safety Measures
Both Mophie and Best Buy are taking these recalls seriously and are working to ensure that all affected products are returned and replaced. However, this situation highlights the importance of product safety and the need for consumers to be vigilant. If you own any battery case, it is wise to monitor its temperature during use and charging. If you notice any unusual heat, deformation, or other signs of malfunction, discontinue use immediately and contact the manufacturer.
Examples of Other Recalls
This is not the first time battery cases have been recalled due to safety concerns. In the past, other brands have faced similar issues. For instance, in 2016, Apple recalled certain models of its MacBook Pro due to battery overheating concerns. Similarly, Samsung’s Galaxy Note 7 was famously recalled after multiple reports of the device catching fire. These examples underscore the importance of rigorous testing and quality control in the manufacturing of battery-powered devices.
Recalls like these serve as a reminder of the potential risks associated with battery-powered accessories. While they offer convenience and extended usage time for our devices, they can also pose significant safety hazards if not properly designed and tested. If you own a Mophie Juice Pack Air for the iPod touch 4G or a Best Buy Rocketfish battery case for the iPhone 3G or 3GS, take immediate action to return the product and ensure your safety. Stay informed about product recalls and always prioritize safety when using electronic accessories.
via TheVerge
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