Reports are circulating that the latest PlayStation 4 update rolled out by Sony earlier this week is causing issues for some PlayStation owners and causing issues with network connections.
The issues affect the wireless connection completely disabling them on the PlayStation 4 for a number of customers once the PlayStation update version 4.50 which was launched back on March 9th has been installed.
Details of the Connectivity Issues
A thread has been started over on the official PlayStation forums about the connectivity issues with users explaining and mentioning error code NW-31297-2:
I updated my PS4 this morning and after the update it can not connect to wifi, – could not connect to the Wi-Fi network because the Wi-Fi password is not correctly set on the PS4, or the wireless network is busy.
This error code has been a significant point of frustration for many users. The issue seems to be widespread, affecting a large number of PlayStation 4 owners who rely on wireless connections for their gaming experience. The error code NW-31297-2 indicates that the PS4 is unable to connect to the Wi-Fi network, which could be due to an incorrect password or a busy network. However, users have reported that their Wi-Fi credentials are correct and that other devices can connect to the network without any issues.
Impact on the Gaming Community
Even two weeks later, the issue still seems to be a problem for a number of PlayStation 4 users and unfortunately using a wired connection simply isn’t possible for some gamers. This has led to a significant disruption in the gaming experience for many, as online multiplayer games and digital downloads require a stable internet connection. For gamers who participate in competitive online gaming, this issue can be particularly detrimental, affecting their performance and ranking.
Sony has acknowledged the issue and is currently looking into the situation. The company has a history of addressing such issues promptly, but the delay in resolving this particular problem has led to growing frustration among the user base. Some users have taken to social media and forums to express their dissatisfaction, sharing their experiences and seeking solutions.
In the meantime, some users have found temporary workarounds, such as using mobile hotspots or changing their router settings. However, these solutions are not ideal and may not work for everyone. The gaming community is eagerly awaiting a permanent fix from Sony.
As soon as more information is made available, we will keep you up-to-date as always. It is crucial for Sony to address this issue swiftly to maintain the trust and satisfaction of its customers. The PlayStation 4 has been a popular console with a large user base, and network connectivity is a fundamental aspect of the gaming experience.
In conclusion, while the PlayStation 4 update version 4.50 brought some new features and improvements, it also introduced a significant issue that has affected many users’ ability to connect to Wi-Fi. Sony’s acknowledgment of the problem is a positive step, but a timely resolution is essential to restore normalcy for affected gamers. We will continue to monitor the situation and provide updates as they become available.
Source: Polygon
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