Apple has acknowledged an issue with the Personal Hotspot in iOS 13 and iPadOS 13 for some users. Some users have been unable to connect their devices to a Personal Hotspot, and others who can connect are being disconnected intermittently. This issue has caused significant inconvenience for users who rely on their Personal Hotspot for internet connectivity on the go.
Apple’s Response to the Issue
Apple has sent out a document to its authorized service providers detailing the issue and informing them that some customers may report it to them. The document outlines the nature of the problem and provides a temporary workaround for affected users. This proactive approach by Apple aims to mitigate the impact of the issue while a permanent fix is being developed.
Apple has given service providers a temporary workaround where users can toggle the Personal Hotspot feature on and off on their devices, which may reset the issue. This can be done by going to Settings > Personal Hotspot and then turning the feature on and off. While this is not a permanent solution, it provides a temporary relief for users experiencing connectivity problems.
Temporary Workaround and Future Fix
This temporary workaround is relatively simple and can be done by any user experiencing the issue. To toggle the Personal Hotspot feature on and off, follow these steps:
1. Open the Settings app on your iOS or iPadOS device.
2. Navigate to Personal Hotspot.
3. Toggle the Personal Hotspot switch off.
4. Wait a few seconds and then toggle the switch back on.
While this method may not work for everyone, it has been reported to resolve the issue for some users. Apple will apparently be fixing this with a software update, although it is not expected to be fixed in this week’s iOS 13.4 update, which is due to land tomorrow. This means that users may have to wait a bit longer for a permanent solution.
The Personal Hotspot feature is crucial for many users, especially those who travel frequently or do not have access to reliable Wi-Fi networks. It allows users to share their cellular data connection with other devices, providing internet access in areas where Wi-Fi is unavailable. The disruption of this feature can be particularly problematic for professionals who rely on a stable internet connection for work.
As soon as we get some details on exactly when Apple will release this fix for the Personal Hotspot on iOS 13 and iPadOS 13, we will let you guys know. In the meantime, users are encouraged to use the temporary workaround and report any persistent issues to Apple support or their authorized service providers.
In addition to the temporary workaround, users can also try other troubleshooting steps to improve their Personal Hotspot connectivity. These include:
– Restarting the device: Sometimes, a simple restart can resolve connectivity issues.
– Updating carrier settings: Ensure that your carrier settings are up to date by going to Settings > General > About. If an update is available, you will be prompted to install it.
– Resetting network settings: This can be done by going to Settings > General > Reset > Reset Network Settings. Note that this will erase all saved Wi-Fi passwords and VPN settings.
By following these additional steps, users may be able to improve their Personal Hotspot connectivity while waiting for the official fix from Apple.
Source: MacRumors
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