We recently heard about the issues with some displays on the new Google Pixel 2 smartphones. Now it would appear that the handsets are experiencing some problems with sound.
Owners of the new Google Pixel 2 smartphone have taken to the Google product forums to report problems with their device. The issues appear to be related to sound on the handset with high-pitched sounds and also clicking sounds.
Pixel 2 high pitch frequency sound and clicking when the screen is on and unlocked with ear up to the device like you are on a phone call.
This also happens after a reboot, safe mode, airplane mode, and factory reset.
I purchased two Pixel 2 phones both have the high-frequency noise but only one has the clicking.
Details of the Sound Issues
The sound issues reported by users are not just minor inconveniences; they significantly affect the user experience. The high-pitched frequency sound is particularly noticeable when the screen is on and the device is unlocked. This noise can be heard when the phone is held up to the ear, similar to when making a phone call. The clicking sound, on the other hand, appears to be intermittent and not present on all devices. Some users have reported that these sounds persist even after performing a reboot, entering safe mode, switching to airplane mode, and even after a factory reset.
These issues are not isolated cases. Multiple users have reported similar problems, indicating that this could be a widespread issue affecting a significant number of Pixel 2 devices. The fact that the problem persists across different modes and after a factory reset suggests that it might be a hardware issue rather than a software glitch.
Google’s Response and User Feedback
Google is taking these reports seriously and has asked users who are experiencing these issues to return their handsets for a replacement. This indicates that Google acknowledges the problem and is willing to provide a solution, albeit a temporary one. However, the process of returning a handset and waiting for a replacement can be inconvenient for users, especially those who rely heavily on their smartphones for daily activities.
The Google product forums have become a hub for users to share their experiences and seek solutions. Some users have speculated that the issue might be related to the NFC (Near Field Communication) component of the device, as turning off NFC seems to reduce the clicking sound for some. However, this is not a definitive solution and does not address the high-pitched frequency noise.
If you have had a similar issue with your Pixel 2 or Pixel 2 XL, please leave a comment below and let us know. Sharing your experience can help others who are facing the same problem and can also provide Google with more data to address the issue effectively.
In conclusion, while the Google Pixel 2 has been praised for its camera and overall performance, these sound issues are a significant drawback. It remains to be seen how Google will address this problem in the long term. For now, users experiencing these issues should take advantage of the replacement offer and stay tuned for any official updates from Google.
Source Google, Android Police
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