Apple has today released an update to fix the problems some users were experiencing with their 27-inch LED Cinema displays. The update is not a standard one, so certain manual operations need to be carried out.
After the download, the updater application is installed in the Utilities folder and should launch automatically. You then need to follow the instructions within the application to correct the problems if you are experiencing them.
Understanding the Issue
Previous support from Apple stated a reconnect fix for the problem:
“You may notice that sound from an LED Cinema Display (27-inch) connected to a Mac intermittently becomes inaudible. In some circumstances, you may need to unplug the display and reconnect it or restart the Mac before the sound becomes audible again.”
This issue has been a significant inconvenience for users who rely on their 27-inch LED Cinema Displays for both work and entertainment. The intermittent audio problem disrupted workflows and caused frustration among users who had to repeatedly disconnect and reconnect their displays or restart their Macs to restore sound.
Steps to Apply the Update
To address this issue, Apple has released a specialized update. Here are the steps you need to follow to apply the update:
1. Download the Update: The update can be downloaded from Apple’s official support page or through the Mac App Store.
2. Locate the Updater Application: Once downloaded, the updater application will be installed in the Utilities folder on your Mac.
3. Launch the Updater: The updater should launch automatically. If it does not, navigate to the Utilities folder and open the updater manually.
4. Follow On-Screen Instructions: The updater will provide step-by-step instructions to guide you through the process. Make sure to follow these instructions carefully to ensure the update is applied correctly.
5. Restart Your Mac: After the update is applied, it is recommended to restart your Mac to ensure all changes take effect.
This update aims to provide a permanent fix to the audio issues, eliminating the need for users to repeatedly disconnect and reconnect their displays or restart their Macs. By following the steps outlined above, users can ensure their 27-inch LED Cinema Displays function as intended, providing a seamless audio-visual experience.
Additional Tips and Troubleshooting
While the update is designed to resolve the audio issues, some users may still encounter problems. Here are a few additional tips and troubleshooting steps:
– Check Connections: Ensure all cables are securely connected. Loose connections can sometimes cause audio issues.
– Update macOS: Make sure your Mac is running the latest version of macOS. Software updates often include important fixes and improvements.
– Reset PRAM/NVRAM: Resetting the PRAM/NVRAM on your Mac can sometimes resolve audio issues. To do this, restart your Mac and hold down the Option, Command, P, and R keys simultaneously until you hear the startup sound twice.
– Contact Apple Support: If you continue to experience issues after applying the update and following the troubleshooting steps, contact Apple Support for further assistance.
By taking these additional steps, users can maximize the performance and reliability of their 27-inch LED Cinema Displays. Apple’s commitment to addressing user concerns and providing timely updates helps ensure a positive experience for all Mac users.
Via 9to5Mac
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