Even though Apple tries to keep tight reins on applications submitted to its iTunes App Store, managing a 500,000 strong app library, can sometimes let the odd app slip through that causes problems for customers.
In the past Apple has been criticised for being a little too slow dealing with customer complaints about buggy and ripoff applications within their iTunes App Store.
In response to this Apple have now launched a new online tool to help streamline the process of weeding out offending and low quality apps which might be trying to dupe iTunes App Store customers. Apple explains:
“If you believe that an application available in the App Store violates your intellectual property rights, you can use this form to submit a claim to the App Store Legal Team. If you are looking for the form to submit a claim for any other type of content available on the iTunes Store, please visit here.
Apps on the App Store are made available by third party providers. Once you have identified the app and described the alleged infringement on the following pages, we will respond via email with a reference number and will put you in direct contact with the provider of the disputed app. Any further contact with the App Store Legal team should be made via email and should include the reference number in the subject line.”
The new Apple Content Dispute process is now live on the Apple website, and is available to use.
Source: Ars Technica
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