Some owners of the iPhone 7 and 7 Plus have had an issue with their handset and the microphone, this appears to be since iOS 11.3.
The issue apparently shows a greyed-out speaker button during calls, and it can stop people from being heard whilst they are making a phone call. The problem appears to be with the microphone on the handset.
Identifying the Issue
Apple has instructed their technicians to ask customers to disconnect Bluetooth headsets and any accessories connected to the iPhone to see if this fixes the issue. This step is crucial because sometimes external devices can interfere with the phone’s microphone functionality. If disconnecting these accessories does not resolve the problem, then your handset may have a hardware issue that has been highlighted with iOS 11.3 and above.
The greyed-out speaker button is a clear indicator that something is wrong with the microphone. Users have reported that they are unable to use voice memos or make calls without the other party being able to hear them. This issue can be particularly frustrating for those who rely on their iPhone for business or personal communication.
Apple’s Response and Repair Options
Apple will apparently repair your device if you have this issue, although it is not clear as yet whether they will charge you a fee if your device is out of warranty. The company has a history of addressing widespread issues through free repair programs, but this is not always guaranteed. It is advisable to check with Apple Support for the most current information regarding repair costs.
If you have had this problem on your iPhone 7 or iPhone 7 Plus, then you need to contact Apple Support about the issue. They can provide you with the necessary steps to diagnose the problem and offer solutions. In some cases, a software update might resolve the issue, but if it is a hardware problem, a repair will be necessary.
Preventive Measures and User Experiences
To prevent such issues in the future, it is essential to keep your iPhone updated with the latest software. Apple frequently releases updates that fix bugs and improve the overall performance of their devices. However, it is also important to be cautious with new updates, as they can sometimes introduce new problems.
Users have shared their experiences on various forums, highlighting the inconvenience caused by this microphone issue. Some have mentioned that the problem started immediately after updating to iOS 11.3, while others noticed it gradually. The inconsistency in user experiences suggests that the issue might not affect all devices uniformly.
The microphone issue on the iPhone 7 and 7 Plus is a significant problem that has affected many users. While Apple has provided some guidance on how to address the issue, the ultimate solution may require a repair. If you are experiencing this problem, it is best to contact Apple Support for assistance. Keeping your device updated and being aware of potential issues can help you maintain the functionality of your iPhone.
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