Sim City’s (and EA’s by extension) woes seem to be nearing an end, as the company is ramping up server capacity. EA also finally seems willing to extend an olive branch to angry consumers by offering a free game to affected players. Whether it’s enough to gain back player trust and avoid backlash against the company’s online-only games in the future remains to be seen, but if the strategy worked for Sony in the wake of last year’s credit card information leak, it’s more than likely to work here.
“The server issues which began at launch have improved significantly as we added more capacity,” Maxis GM Lucy Bradshaw said. “But some people are still experiencing response and stability problems that we’re working fast to address.
“And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.
Source EA Blog