Samsung recently released a software update in Europe that limits the charging on their Galaxy Note 7 handset to 60%. This move is part of the company’s ongoing efforts to manage the global recall of the device, which was initiated due to safety concerns.
Background on the Galaxy Note 7 Recall
The Galaxy Note 7 recall was one of the most significant product recalls in the tech industry. The device, which was initially praised for its advanced features and sleek design, soon became infamous for its battery issues. Reports of the Note 7 overheating and even catching fire led to widespread concern. Samsung quickly responded by issuing a global recall, urging customers to return their devices for a refund or exchange.
Despite the recall, some customers have not returned their Note 7 handsets. This has prompted Samsung to take additional measures to ensure the safety of its users. The software update that limits the battery charge to 60% is one such measure. By reducing the maximum charge, Samsung aims to minimize the risk of overheating and potential hazards.
Implementation of the Update in the US
Now, Samsung intends to release the same update in the US, where a significant number of Note 7 handsets have still not been returned. According to Samsung, around 85% of all Galaxy Note 7 handsets that were sold have been returned. However, the remaining 15% of devices are still in the hands of consumers. To address this, Samsung will be rolling out the software update in the US shortly.
The update not only limits the phone’s ability to charge beyond 60% but also issues a reminder pop-up notification every time a consumer charges, reboots, or turns on the screen of their Note 7 device. This persistent reminder is designed to encourage users to return their devices as soon as possible.
You can see a statement from Samsung below:
“We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.”
The update should be released in the US shortly. Samsung is obviously hoping that this will encourage more people to return their devices. The company has been proactive in its efforts to manage the recall, offering various incentives and making it as easy as possible for customers to return their Note 7 handsets.
In addition to the software update, Samsung has also set up dedicated return centers and partnered with retailers to facilitate the return process. The company has even offered financial incentives, such as discounts on future Samsung products, to encourage compliance with the recall.
The Galaxy Note 7 incident has had a significant impact on Samsung’s reputation and financial performance. However, the company has taken extensive measures to address the issue and ensure the safety of its customers. The release of the software update in the US is just one part of Samsung’s broader strategy to manage the recall and restore consumer trust.
The software update limiting the Galaxy Note 7’s charging capacity to 60% is a critical step in Samsung’s ongoing efforts to manage the recall and ensure user safety. By implementing this update in the US, Samsung hopes to encourage the remaining 15% of Note 7 users to return their devices. The company’s proactive approach and commitment to safety demonstrate its dedication to resolving the issue and moving forward.
Source Ubergizmo
Latest Geeky Gadgets Deals
Disclosure: Some of our articles include affiliate links. If you buy something through one of these links, Geeky Gadgets may earn an affiliate commission. Learn about our Disclosure Policy.
