Samsung has started to launch its Galaxy Note 7 replacement program in a number of countries and now it is launching in Australia.
From tomorrow people who purchased the original Galaxy Note 7 will be able to exchange their handset for a new one.
Samsung is replacing all of the 2.5 million units of the Note 7 it sold with new handsets after a small quantity of the original handsets caught fire whilst charging.
“The safety of our customers is our first priority. For this reason, we are working to identify and execute all appropriate measures to protect customer safety,” said Richard Fink, Vice President IT & Mobile at Samsung Electronics Australia, during a press conference.
“We continue to urge customers who still have an affected Galaxy Note7 to complete a data back-up and factory reset before powering-down the device and returning it to their place of purchase to seek a replacement Galaxy Note7 or alternate remedy of their choice.”
Samsung will be releasing a software update for all new versions of the Note 7, this will change the color of the battery indicator from white to green, this is one of the ways the new handset can be distinguished from the old device that had the battery issues.
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