Back in July Apple and IBM announced a new joint partnership for enterprise, and now Apple has launched AppleCare for Enterprise.
The partnership between IBM and Apple allows IBM to sell iOS devices to their corporate customers, and they have also created industry specific apps and more for business customers.
The new Apple Care for Enterprise gives businesses an AppleCare account manager who will look after that specific business, and Apple will apparently have a one hour response time for any urgent issues businesses have with their Apple devices.
Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can’t get anywhere else. You’ll get IT department–level support by phone or email for all Apple hardware and software. We’ll provide support for complex deployment and integration scenarios, including MDM and Active Directory. And if you need help with IBM MobileFirst for iOS apps, we’ll help troubleshoot your solution and work with IBM to get your issue resolved.
You can find out more details about AppleCare for enterprise over at Apple at the link below.
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