Microsoft Will Support Surface Tablet For At Least 4 Years


Microsoft recently released their first tablet, the Microsoft Surface which comes with Windows RT and now Microsoft has released some information on how long the will support the device for.

Microsoft has said that they will offer support for the Surface for a total for four years, Microsoft have yet to announce how long Windows RT will be supported for, although we presume it would be a least four years.

Microsoft Surface

Microsoft’s current policies offer “a minimum of … four years Mainstream Support for Consumer Hardware products.”

During the Mainstream Support phase, “Hardware repairs or replacements and parts are available throughout the support lifecycle. Services are free for products under warranty and available for a fee for products out of warranty. … Updates are available for the software/firmware and OS that is embedded into the hardware (except for Surface devices, which is covered by the support lifecycle policy for the Operating System on the device).”

Additional details are available in this FAQ, which notes: “For Surface devices, any Surface software installed, embedded or downloaded on the device is subject to the software lifecycle support policy for that software (unlike other HW devices such as Xbox). … The hardware support lifecycle policy applies only to the Surface hardware (and as stated above not the Surface software). For Surface devices, that policy affects only the tablet device and hardware based accessories (and for example not to soft goods accessories such as cases).”

What this means is that Microsoft will be providing firmware and software updates for their Surface tablet until 2017.

source ZDNET