Verizon Wireless has announced that it is giving its customers an extra 15GB of data for free during the coronavirus outbreak.
The extra data is available for free for both wireless customers and also business customers. Additionally, Verizon is waiving internet and voice service charges for current Lifeline customers and introducing a new affordable internet option for low-income households.
Supporting Customers During Challenging Times
“We understand the hardships that many of our customers are facing, and we’re doing our part to ensure they have broadband internet connectivity during this unprecedented time,” said Ronan Dunne, CEO Verizon Consumer Group. “With so many Americans working and learning remotely from home, having access to reliable and affordable internet is more important than ever before.”
The coronavirus pandemic has forced millions of people to adapt to new ways of working and learning from home. This sudden shift has highlighted the critical need for reliable internet access. By providing an additional 15GB of data, Verizon aims to alleviate some of the stress and ensure that their customers can stay connected with their work, education, and loved ones.
Assistance for Lifeline Customers
To help existing Lifeline customers, Verizon will waive the next two billing cycles of Lifeline-qualified home service charges across both home broadband and home voice. To be eligible, you must have a Lifeline discount on a broadband or home voice line of service as of March 20, 2020.
Lifeline is a federal program that provides discounted phone and internet services to low-income households. By waiving the next two billing cycles for Lifeline-qualified customers, Verizon is ensuring that those who are most vulnerable during this crisis can maintain their essential communication services without the added financial burden.
In addition to these measures, Verizon is also offering a range of other offers for customers. These offers are designed to provide additional support and flexibility during these challenging times. For example, Verizon has extended its commitment to not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by the coronavirus pandemic. They are also waiving late fees for those customers.
Verizon’s efforts are part of a broader initiative to support communities and customers during the pandemic. They have also pledged to donate $10 million to nonprofits directed at supporting students and first responders. This includes providing resources for remote learning and ensuring that first responders have the necessary communication tools to perform their duties effectively.
Moreover, Verizon has expanded its telehealth offerings to help healthcare providers deliver remote care to patients. This is particularly important as hospitals and clinics face increased demand and need to minimize in-person visits to reduce the spread of the virus.
The company is also working to enhance its network capacity to handle the increased demand for internet and voice services. This includes accelerating network investments and deploying additional resources to ensure that their network remains robust and reliable.
You can find out more details over at Verizon Wireless at the link below, they are also offering a range of offers for customers.
Source Verizon Wireless
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