Samsung announced yesterday that they were halting sales and exchanges of their Galaxy Note 7 handset, the company also announced that they would stop production of the device.
T-Mobile has announced that their customers can either get a full refund or they can exchange the handset for another device, they have also said that their customers can keep any of the freebies that came with the handset.
The Consumer Product Safety Commission (CPSC) is now recommending that the safest course of action for customers with any version of the Samsung Galaxy Note7 is to power down their device and return it. We are urging our customers to follow this guidance and bring all models of the Note7 back to a T-Mobile store for a full refund. Customers can apply the refund towards the purchase of any device in T-Mobile’s inventory as a replacement. In addition, customers can return any accessories they purchased from T-Mobile for use with the Note7 for a full refund. We’ll waive any restocking charges, and customers who purchased during pre-order can keep the free Netflix subscription and Gear Fit or SD card they received.
You can find out more details about T-Mobile and how to exchange your handset at the link below.