The new Google Pixel 5 smartphone launched recently and now some owners of these new handsets are reporting issues with their device.
According to a recent report by Android Police, some owners are reporting a gap between the plastic bumper on the handset and the frame, this can be seen in the photo below.
This could be an issue as it could affect how water resistant the device is, and there are multiple reports of this issue on the Pixel forum and also on the XDA forum.
Potential Impact on Water Resistance
The gap between the plastic bumper and the frame is not just a cosmetic issue; it could have significant implications for the phone’s water resistance. The Google Pixel 5 is advertised as having an IP68 rating, which means it should be able to withstand dust, dirt, and sand, and be resistant to submersion up to a maximum depth of 1.5 meters underwater for up to 30 minutes. However, the presence of a gap could compromise this rating, potentially allowing water to seep into the device and cause damage to its internal components.
Users have expressed concerns that this defect could lead to long-term issues, especially for those who frequently use their phones in environments where they might be exposed to water, such as during workouts, at the beach, or in the rain. The gap could also allow dust and other particles to enter the device, which could affect its performance over time.
Community and Manufacturer Response
As yet, there does not appear to be any official response from Google on the problem. This has left many users frustrated, as they are unsure whether the issue will be acknowledged and addressed by the manufacturer. Some users have taken to social media and forums to share their experiences and seek advice from others who might be facing the same problem.
On the Pixel forum, users have posted photos and detailed descriptions of the gap issue, hoping to draw attention to the problem. Similarly, discussions on the XDA forum have highlighted the widespread nature of the issue, with some users suggesting that it might be a manufacturing defect affecting a particular batch of devices.
In the absence of an official statement from Google, some users have contacted customer support directly. Reports suggest that responses have varied, with some users being offered replacements, while others have been advised to wait for further updates. This inconsistency has added to the frustration, as users are left uncertain about the best course of action.
Looking Forward
Hopefully, Google will be announcing a resolution for people affected by this issue soon. In the meantime, users are advised to handle their devices with care and avoid exposing them to water or dust until more information is available. For those who have noticed the gap, it might be worth contacting Google support to report the issue and seek advice on potential remedies.
The Pixel 5 has been well-received for its features and performance, but this manufacturing issue has cast a shadow over its launch. It remains to be seen how Google will address the problem and whether it will impact the long-term reputation of the Pixel brand. As more users come forward with their experiences, it is hoped that a comprehensive solution will be found, ensuring that all Pixel 5 owners can enjoy their devices without concerns about durability and water resistance.
Source Android Police
Latest Geeky Gadgets Deals
Disclosure: Some of our articles include affiliate links. If you buy something through one of these links, Geeky Gadgets may earn an affiliate commission. Learn about our Disclosure Policy.
