Google has revealed that it is adding some new features to Google Maps, this includes a new business messaging feature that lets you communicate with local businesses.
There is now a messages section in Google Maps and you will be able to contact businesses from withing the app, this feature is coming to both Android and iOS.
Last year we enabled users in select countries to message businesses from the Business Profiles on Google. Sending messages to businesses gives you the opportunity to ask questions without having to make a phone call so that you can order a cake for your mom’s birthday while on the bus or find out if a shoe store has your size without having to wait on hold.
Now you’ll see your messages with the businesses you connect with via Business Profiles within the Google Maps app, where you’re already looking for things to do and places to go or shop. You’ll find these messages in the side menu of both Google Maps for Android and iOS. With these messages in Maps, you’ll never have to worry about accidentally sending “I love you, Mom” to that shoe store you’ve been sending messages to.
You can find out more information about the new messaging feature on Google Maps over at Google’s website at the link below.
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