Its being reported that a number of new Droid X users are experiencing issues with their phone screens. Users have reported that their screens start flickering and show vertical banding without any warning. In some severe cases, the Droid X screen has died altogether, rendering the phone completely useless.
However, Motorola has addressed the problem, and Verizon is replacing affected units with new, glitch-free models. According to reports, only 1% of users of the new phone have been affected by this issue.
Motorola’s Response and Resolution
A Statement from Verizon for affected users:
“Verizon Wireless and Motorola are aware of a very small number of Droid X units that have experienced a flickering or banding display. Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact Motorola customer support center or Verizon Wireless.”
Motorola’s quick response to this issue has been commendable. They have not only identified the problem but have also ensured that the manufacturing process is adjusted to prevent future occurrences. This proactive approach has helped maintain consumer trust and satisfaction. Additionally, Verizon’s commitment to replacing the affected units promptly has minimized inconvenience for users.
Consumer Experience and Market Impact
Verizon has verified that anyone with the screen problem on their device will receive a replacement phone. This assurance has been crucial in maintaining the Droid X’s reputation in the market. Despite the initial hiccup, the Droid X continues to be a popular choice among consumers.
The Android-based Droid X is available to purchase for $199.99 with a two-year contract and is currently the fastest-selling Android phone to date. The phone’s impressive specifications, including a large display, high-resolution camera, and robust performance, have made it a favorite among tech enthusiasts.
Moreover, the Droid X’s success is a testament to the growing popularity of Android devices. With a wide range of applications available on the Google Play Store and the flexibility of the Android operating system, users have found the Droid X to be a versatile and powerful device. For those considering a new smartphone, it’s worth looking at our article on Android vs iPhone to see which smartphone and mobile platform is best for you.
In conclusion, while the screen flickering issue was a setback for some Droid X users, the swift action taken by Motorola and Verizon has mitigated the problem effectively. The Droid X remains a strong contender in the smartphone market, offering a compelling combination of features and performance.
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