Apple recently launched the latest version of its Final Cut Pro video editing suite, Final Cut Pro X, the reviews of the software haven’t been that amazing as many users don’t seem happy with the changes over the previous version of Final Cut Pro.
Now according to The Next Web Apple has started issuing refunds to customers who were unhappy with the software, who have filed a request to Apple through the Mac App Store customer service.
Some customers have even received an email from Apple, which you can see below.
Moving forward, I understand that you are not satisfied with the app “Final Cut Pro”. I can certainly appreciate you would like a refund, and I would be more than happy to help you out with this today. In five to seven business days, a credit of £179.99 should be posted to the credit card that appears on the receipt for that purchase.
Please note that this is a one time exception because the iTunes Terms and Conditions state that all sales are final.
It seems that quite a lot of people who bought Final Cut Pro X have asked Apple for a refund, considering this many people are unhappy with the software we wonder what Apple has planned to fix the problem.
Source The Next Web