Apple is planning to open another 25 stores in the US this week, the company has also detailed how its stores will work with social distancing in place.
The company is looking to make their stores safe for their employees and also for their customers, you will have to wear a face covering and more.
We’re also taking some additional steps in most places. Face coverings will be required for all of our teams and customers, and we will provide them to customers who don’t bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we’re conducting enhanced deep cleanings that place special emphasis on all surfaces, display products, and highly trafficked areas.
Enhanced Safety Measures
Apple’s commitment to safety extends beyond just face coverings and temperature checks. The company is implementing a range of measures to ensure a safe shopping experience. For instance, Apple is limiting the number of customers allowed in the store at any one time to maintain social distancing guidelines. This means that customers may have to wait outside the store, where social distancing markers will be placed to ensure people stand at least six feet apart.
Additionally, Apple is encouraging customers to use contactless payment methods to minimize physical contact. The company is also offering online order pickups to reduce the need for prolonged in-store visits. Employees will be trained to handle products and interact with customers in ways that minimize risk, including the use of gloves and frequent hand sanitization.
Customer Experience and Support
Despite these changes, Apple aims to maintain the high level of customer service for which it is known. Genius Bar appointments will still be available, but they will be spaced out to allow for thorough cleaning between sessions. Customers are encouraged to book appointments online to avoid waiting times and to ensure that they can be accommodated within the new safety guidelines.
Apple is also expanding its online support options. Customers can access a range of services from the comfort of their homes, including virtual technical support and online workshops. These online resources are designed to help customers get the most out of their Apple products without needing to visit a store.
Moreover, Apple is focusing on the mental well-being of its employees during this challenging time. The company is providing additional mental health resources and support to help employees cope with the stress and anxiety that may come with working in a retail environment during a pandemic.
You can find out more information about Apple’s plans for their retail stores in the US and around the world at the link below.
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