When Apple released the iOS 9.3.2 software update last month there was an issue with the update on the 9.7 inch iPad Pro. The issue caused the iPad Pro to become bricked and report a hardware error when it was connected to iTunes.
At the time Apple said that they were working on a fix for the issue and they have now released a new version of iOS 9.3.2 for the 9.7 inch iPad Pro.
When the original problem occurred, some owners of the 9.7 inch iPad Pro would get an Error 56 message when they connected their device to iTunes, if you still have this issue then the latest update should solve it. In oder to fix your device you will need to connect it to iTunes and install the latest version of iOS, Apple has released a guide which shows you how this can be done.
You can follow the steps below to fix the Error 56 on your iPad:
- Make sure that you have the latest version of iTunes.
- Connect your iPad to your computer with a Lightning to USB cable.
- Open iTunes and select your iPad.
- When you see the option in iTunes to Restore or Update, click Update. iTunes will try to reinstall iOS and restore your iPad without erasing your data.
- When you see one of the above screens, disconnect the Lightning to USB cable from your iPad.
- Wait 10 seconds.
- Connect your iPad to your computer again.
- When you see Unknown Error (9) in iTunes, click OK.
- When iTunes asks you to update or restore again, choose Update. Keep your device connected to power until the update completes.
You can find out full details on how to update you device over at Apple’s website.