Toshiba has issued a recall of over 41,000 Toshiba Satellite notebooks. The models affected are in the T130 series, and they are being recalled over concerns about overheating. This recall is a significant move by Toshiba to ensure the safety and satisfaction of its customers.
The Consumer Product Safety Commission (CPSC) has issued the recall, and in addition to overheating, there have been some instances of notebooks melting. This poses a serious risk to users, as overheating can lead to burns or even fires in extreme cases.
Working with the U.S. Consumer Product Safety Commission (CPSC), Toshiba, on August 24, 2010, announced a voluntary recall program for the T130 series laptop computers due to a potential burn hazard. The CPSC press release can be found at http://www.cpsc.gov/cpscpub/prerel/prhtml10/10330.html.
Details of the Recall
The recall affects Toshiba Satellite T130 series notebooks, which were sold between August 2009 and August 2010. The specific models involved in the recall include the Satellite T135, T135D, and T130. These models were sold through various retailers and online stores, making it crucial for owners to check if their device is part of the recall.
The overheating issue is linked to a fault in the notebook’s power adapter, which can cause the device to overheat and potentially melt. This defect has led to several reports of minor burns and property damage, prompting Toshiba to take immediate action.
Steps for Affected Customers
If you own a Toshiba Satellite T130 series notebook, it is essential to determine if your device is part of the recall. You can find out full details of the models affected over at the Toshiba website. Toshiba has provided a dedicated page where customers can enter their notebook’s serial number to check if it is included in the recall.
For those with affected models, Toshiba is offering a free repair service. Customers are advised to stop using their notebooks immediately and contact Toshiba’s customer service for further instructions. The company will arrange for the notebook to be sent in for repair, ensuring that the overheating issue is resolved.
This recall highlights the importance of product safety and the responsibility of manufacturers to address potential hazards promptly. Toshiba’s proactive approach in working with the CPSC and offering free repairs demonstrates their commitment to customer safety and satisfaction.
In addition to the recall, Toshiba has also implemented measures to prevent similar issues in future products. This includes rigorous testing and quality control processes to ensure that all devices meet safety standards before reaching consumers.
via Cnet
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