The Samsung Galaxy S7 Active is designed to be waterproof, just like the Galaxy S7 and S7 Edge. Consumer Reports recently ran some tests on the S7 Active to verify its water resistance claims.
Unfortunately, the S7 Active did not perform well in the Consumer Reports tests, and two devices failed the waterproof tests. This has raised concerns among consumers who rely on the rugged features of the S7 Active for their outdoor and adventurous activities.
Consumer Reports Testing Methodology
Consumer Reports is known for its rigorous and unbiased testing procedures. For the Galaxy S7 Active, they conducted a series of water resistance tests to see if the device could live up to its IP68 certification. This certification means that the device should be able to withstand being submerged in up to 1.5 meters of water for up to 30 minutes. However, during the tests, the S7 Active units showed signs of water damage, which included screen malfunctions and moisture under the camera lenses.
The failure of these tests is particularly concerning because the S7 Active is marketed as a more durable version of the standard Galaxy S7, specifically designed for users who need a phone that can withstand harsh conditions. The IP68 rating is a significant selling point, and any failure to meet this standard could undermine consumer trust.
Samsung’s Response and Warranty Assurance
In response to the tests conducted by Consumer Reports, Samsung has issued a statement confirming their commitment to the water resistance of the Galaxy S7 Active. Samsung has assured customers that they will replace any device that fails to meet the water resistance standards under their standard limited warranty. You can see their statement below:
The Galaxy S7 active passed rigorous tests to ensure IP68 certification for water resistance.
Samsung stands behind this water resistance certification, and will replace any Galaxy S7 active under its standard limited warranty, should water damage occur.
This assurance from Samsung is a relief for many users who might be worried about the durability of their devices. However, it also raises questions about the consistency of the manufacturing process and quality control measures. Why did the two devices tested by Consumer Reports fail, and how widespread is this issue?
Understanding IP68 Certification
The IP68 certification is a standard set by the International Electrotechnical Commission (IEC) that indicates a device’s resistance to dust and water. For a device to receive this certification, it must pass specific tests that simulate real-world conditions. The “6” in IP68 denotes complete protection against dust, while the “8” indicates that the device can withstand continuous immersion in water beyond 1 meter.
While the IP68 rating is a strong indicator of a device’s durability, it is not a guarantee against all forms of water damage. Factors such as wear and tear, damage to seals, and manufacturing inconsistencies can all affect a device’s water resistance over time. Therefore, even with an IP68 rating, it is essential for users to handle their devices with care and be aware of the limitations of water resistance.
In conclusion, while the Samsung Galaxy S7 Active has faced some challenges in Consumer Reports’ water resistance tests, Samsung’s commitment to replacing faulty devices under warranty provides some reassurance to consumers. It is crucial for users to understand the limitations of water resistance ratings and to take appropriate precautions to protect their devices. As always, staying informed and vigilant can help ensure that your device remains in good working condition, even in challenging environments.
Source: Android Authority
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