Yesterday, several reports mentioned Verizon users were experiencing camera issues with the Samsung Galaxy S5, where the camera simply stops working.
Now, Samsung and Verizon both have confirmed about the issue, and said customers should call Samsung helpline or contact their respective carriers for a replacement. Verizon also confirmed this via Twitter, and asked its customers to contact support.
Samsung confirmed the issue to The Verge, “We have learned that a limited number of Galaxy S5 devices may have an issue that causes ‘Camera Failure’ pop-up error message.”
Verizon also tweeted, “Galaxy S5 customers who see “Warning: Camera Failed” please contact @VZWsupport & we’ll work to resolve it, including replacing the device.”
For those who don’t know, Verizon Samsung Galaxy S5 users reported camera failure problems, where the camera worked fine for a few days, and then ends up with an error, “Warning: Camera Failed.”
It’s good to see Verizon and Samsung are aware of the issue, and are offering replacements for affected users as that is found to be the only remedy at the moment.