Microsoft has started testing a new web service that will allow Xbox Live subscribers to switch their region in a much less frustrating fashion. Most Xbox Live features, like gamer tags, gamerscore, subscription level and achievements are eligible for migration, but region-locked services like TV subscriptions or Xbox Music are not. Unsurprisingly, no refunds will be issued for ineligible services.
Nevertheless, this seems like a huge improvement over the current six week transfer period and the international call fees customers dealing with Microsoft rack up trying to sort out account migration issues. Not a bad start Microsoft, but if you truly want to do away with customer frustration related to Xbox Live, you might want to look at Microsoft Points.
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