Earlier this week we heard that Apple may be locking iPhone battery repairs so that they are done by an authorized Apple technician using genuine Apple parts
Apple has now give a statement to Rene Ritchie of iMore about the issue, you can see this statement below on the reason Apple is doing this.
We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the United States so our customers have even more convenient access to quality repairs.
Last year we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes. This information is there to help protect our customers from damaged, poor quality, or used batteries which can lead to safety or performance issues. This notification does not impact the customer’s ability to use the phone after an unauthorized repair.
This issue affects the latest iPhones which include the iPhone XR, iPhone XS and iPhone XS Max, App;e says in their statement that it does not affect the way people use their phones, it just displays a message which highlights that the device has been repaired by a non Apple technician.
What do you guys think? Has Apple overstepped the mark with this message when a battery has been replaced by a non Apple technician or a no Apple battery has been used?
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