Apple has launched a new repair program for owners of the iPhone 6S and iPhone 6S Plus handsets that have had an issue with the power on their handsets.
Some models of the handset have issues turning on, this is apparently due to a faulty component, you can see what Apple has to say below.
Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail. This issue only affects devices within a limited serial number range that were manufactured between October 2018 to August 2019.
If you believe you have experienced this issue, please use the serial number checker below to see if your iPhone 6s or iPhone 6s Plus is eligible for repair, free of charge.
If you have had this problem on your iPhone 6S or 6S Plus then you need to contact Apple at the link below to arrange a repair.
Source Apple
Understanding the Issue
The problem with the iPhone 6S and iPhone 6S Plus not powering on is a significant concern for users who rely on their devices for daily activities. The issue stems from a faulty component within the phone’s hardware, which can prevent the device from turning on. This problem is not widespread across all iPhone 6S and 6S Plus models but is limited to a specific serial number range. These affected devices were manufactured between October 2018 and August 2019, indicating that the issue is related to a particular batch of components used during this period.
Apple’s decision to launch a repair program highlights their commitment to customer satisfaction and product reliability. By offering free repairs, Apple aims to mitigate the inconvenience caused to users and maintain their trust in the brand. This move is also a proactive step to prevent potential safety hazards that could arise from malfunctioning devices.
Steps to Take if Your Device is Affected
If you own an iPhone 6S or iPhone 6S Plus and have experienced power issues, it is essential to determine whether your device falls within the affected serial number range. Apple provides a serial number checker tool on their support page, which allows users to quickly verify their device’s eligibility for the repair program.
To use the serial number checker, follow these steps:
1. Locate your iPhone’s serial number. You can find it in the Settings app under General > About, or on the original packaging of your device.
2. Visit the Apple support page dedicated to the iPhone 6S and 6S Plus no power issues program.
3. Enter your serial number into the checker tool and submit it.
If your device is eligible, you will be prompted to contact Apple Support to arrange a repair. Apple offers several options for repair services, including mailing your device to an Apple Repair Center, visiting an Apple Store, or taking your device to an authorized service provider. The repair process is designed to be as convenient as possible, ensuring that users can get their devices fixed with minimal disruption to their daily routines.
In addition to the repair program, Apple advises users to back up their data regularly. This practice ensures that important information is not lost in the event of a device malfunction. Users can back up their iPhones using iCloud or iTunes, providing an extra layer of security for their data.
Overall, Apple’s repair program for the iPhone 6S and 6S Plus demonstrates the company’s dedication to addressing product issues and supporting their customers. By offering free repairs and providing clear instructions on how to determine eligibility, Apple is taking significant steps to resolve the power issue and maintain customer satisfaction. If you own an affected device, be sure to take advantage of this program to ensure your iPhone continues to function correctly.
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