Adding to the problems already being experienced by new next-generation Xbox One console owners who are having difficulties with their disk drives. It’s now been reported that UK Microsoft Xbox One owners are experiencing problems integrating their new Xbox One to show footage from Sky, Virgin, BT or Freeview using the Xbox One’s HDMI IN port.
The problem has occurred in the UK and Europe for Xbox One owners, due to the television broadcasting companies using a 50hz refresh rate. In the United States TV broadcasters use a 60hz refresh rate which Microsoft have also set their Xbox One games console to use.
The Xbox One games console has to now push a 50hz signal through the 60hz connection causing display problems. Normally to rectify this a 50hz signal through the 60hz uses a process called frame rate conversion (FRC), to display the images correctly, but a juddering picture is the noticeable side effect of the conversion process.
Lucky there is another way to be able to get around this issue by tricking your new Xbox One console into thinking that your TV cannot support 60 Hz playback. CVG explains how to do this :
– In the console’s Display settings make your Xbox auto detect your HDMI.
– From 1080p mode, change the resolution to 720p. When asked if the screen is displaying correctly, select ‘No’.
– Due to your response, the console will switch back to 1080p but in 50hz mode.
Microsoft has been contacted regards the Xbox One UK and Europe issue but has not responded as yet. We will keep you updated as more information comes to light.