We heard last week that some owners of the Samsung Galaxy Note 8 were having issues with the battery on their handset. Samsung has now confirmed that there appears to be an battery problem on the handset when the battery is fully discharged, this appears to only affect some devices.
When the battery is fully discharged on some versions of the Galaxy Note 8, the handset cannot be recharged. This happens with both the charging cable and also with the wireless charging feature on the handset.
Samsung released a statement about the issue, you can see the statement below which was machine translated from German.
Samsung is taking all reports of this kind seriously, we only received a very small number of customer inquiries that could be linked to charge management, and unfortunately we can only comment on the matter further.
If you have experienced this is with your Samsung Galaxy Note 8 it is recommended that you contact Samsung direct in order to arrange a replacement drive. If you have had this problem with you Note 8, please leave a comment below and let us know.