According to a report by GDGT, the glass back of the iPhone 4 is causing Apple a few headaches. If you had visited the Apple store recently, you would have noticed the apparent lack of iPhone 4 cases, with only Apple’s own first-party Bumper for sale.
Although Apple has just this week reestablished a wide variety of cases for sale, this was by no means a tactic to increase profits.
Slip-on cases, the kind that cover the back and sometimes front of the iPhone 4, have been causing serious cosmetic damage to the backside of the iPhone.
When dirt and other loose bits of debris from your pocket end up in that space, over time, that can lead to a shattered backside as small scratches grow to become large cracks that travel across the back of the device, much like a ding on a windshield.
It’s become such a problem that Apple’s engineers have apparently been hard at work testing third-party cases to see how widespread the problem is, and presumably to make sure it does not happen with future iterations of the device.
Impact on Users
The issue with the glass back has significant implications for iPhone 4 users. Many users have reported that their devices have become unusable due to the extensive damage caused by these small particles. This has led to increased frustration and dissatisfaction among customers who expect a premium experience from their Apple products. The cost of repairs can be quite high, and in some cases, users may need to replace their devices entirely.
Moreover, the problem has also affected the resale value of the iPhone 4. Devices with damaged backs are less appealing to potential buyers, which can be a significant drawback for those looking to upgrade to a newer model. This issue has prompted many users to seek alternative protective solutions, such as screen protectors and more robust cases that do not trap debris.
Apple’s Response and Future Solutions
Apple’s response to this issue has been proactive. The company has been rigorously testing third-party cases to identify those that are most likely to cause damage. This testing process is crucial for ensuring that future iterations of the iPhone do not suffer from the same problem. Apple is likely to implement design changes and improvements in materials to enhance the durability of their devices.
In addition to testing third-party cases, Apple has also been working on educating its customers about the potential risks associated with certain types of cases. The company has provided guidelines on how to properly clean and maintain the iPhone 4 to prevent debris from accumulating and causing damage. This information is essential for users who want to keep their devices in pristine condition.
Furthermore, Apple has been exploring new materials and technologies to improve the durability of their devices. For example, the company has been investing in research and development to create stronger and more resilient glass that can withstand everyday wear and tear. These advancements are expected to be incorporated into future iPhone models, providing users with a more robust and reliable device.
In conclusion, while the glass back of the iPhone 4 has caused some headaches for Apple and its users, the company is taking significant steps to address the issue. By testing third-party cases, educating customers, and investing in new materials, Apple is working to ensure that future devices are more durable and less prone to damage. This commitment to quality and innovation is what sets Apple apart and continues to make their products highly sought after.
Via Cnet Via GDGT Report
If you get a chance, have a look at our Apple iPhone 4 Review.
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