When apple released iOS 6, they replace the Google Maps app in iOS with their own Apple Maps app, which got a less than favorable response from iOS users, mainly due to the inaccuracy of the application and lack of features when compared to Google Maps.
Apple has now released a press release, in the form of a letter from the company’s CEO, Tim Cook, where he says that Apple fell short of delivering a world class product with Apple maps.
He also said that over 100 million people are using the Apple Maps and that the more and more people that use it, the better the application will get, but said that people can try an alternative like Bing, MapQuest, Waze and even Google or Nokia maps via their websites.
Tim Cook also made it clear that Apple Maps is here to stay as he said that Apple ‘will keep working non-stop until Maps lives up to the same incredibly high standard.’, you can see the full statement below.
A Letter to Our Customers Regarding Maps
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
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