Back in December, Amazon announced its new supermarket concept called Amazon Go. The innovative idea behind Amazon Go is that you simply walk into the store, pick up the items you want, and then walk out. Amazon automatically bills you for the items you have taken from the store, eliminating the need for traditional checkout lines.
Amazon already has several of these stores in the US, where they are currently being trialed by Amazon staff. The video below provides a detailed look at how this revolutionary shopping experience works.
How Amazon Go Works
The technology behind Amazon Go is a combination of computer vision, sensor fusion, and deep learning. When you enter the store, you scan your Amazon Go app at the entrance. The store’s sophisticated system then tracks the items you pick up and automatically adds them to your virtual cart. If you change your mind and put an item back, the system updates your cart accordingly. When you leave the store, your Amazon account is charged for the items you took, and a receipt is sent to your app.
According to a recent report, Amazon will be able to operate these Amazon Go stores with as few as three staff members for a small store and up to ten for a larger store. The minimal staffing is possible because the technology handles most of the tasks traditionally performed by employees, such as checkout and inventory management.
Potential Impact on Retail
The introduction of Amazon Go has the potential to significantly impact the retail industry. Traditional grocery stores and supermarkets may need to adapt to compete with the convenience and efficiency offered by Amazon Go. This could lead to a broader adoption of similar technologies across the retail sector.
For example, other retailers might start implementing their own versions of cashier-less stores to enhance customer experience and reduce operational costs. Additionally, the data collected from these advanced systems can provide valuable insights into consumer behavior, helping retailers optimize their inventory and marketing strategies.
However, the shift towards automated stores also raises concerns about job displacement. While Amazon Go stores require fewer staff, the roles of remaining employees may shift towards more customer service-oriented tasks, such as assisting customers with the technology or managing inventory.
As yet, there are no details on when Amazon will make these stores available to the general public. The company is likely refining the technology and addressing any potential issues before a wider rollout. As soon as we get more details, we will let you guys know.
Source: Digital Trends
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