Due to a formatting issue within Apple iBook copies of Steve Jobs Biography, “Steve Jobs” by Walter Isaacson, Apple has this morning sent out an email requesting that all customers who have already purchased and downloaded the iBook should delete their copies and re-download a new copy at no extra cost from the iBook store.
A few customers had reported that the pictures were not loading correctly and that the formatting within the pages was out of line, within the iBook edition that was released earlier this week. This issue has caused significant inconvenience for readers who were eager to delve into the life and legacy of one of the most influential figures in technology.
The email sent out to customers this morning explained:
Dear iTunes Customer,
Thank you for purchasing Steve Jobs by Walter Isaacson. A new version of the book is available to you at no charge.
To download the new version:
1) First, make sure you’re using the latest version of the iBooks App. It’s available free of charge …
Understanding the Importance of Proper Formatting
Proper formatting in digital books is crucial for an optimal reading experience. When images do not load correctly or text is misaligned, it can disrupt the reader’s engagement and comprehension. In the case of “Steve Jobs” by Walter Isaacson, the biography is not just a collection of text but also includes numerous photographs and illustrations that provide a visual context to the narrative. These images are essential for readers to fully appreciate the milestones and personal moments in Steve Jobs’ life.
For instance, the biography includes iconic images such as Jobs unveiling the first iPhone, moments from his early days at Apple, and personal photographs that offer a glimpse into his private life. When these images fail to load, readers miss out on a significant part of the storytelling. Additionally, misaligned text can make it difficult to follow the narrative, especially in a detailed biography that spans several decades.
Steps to Resolve the Issue
Apple’s proactive approach in addressing this issue demonstrates their commitment to customer satisfaction. The email provided clear instructions for customers to resolve the problem:
1) First, make sure you’re using the latest version of the iBooks App. It’s available free of charge from the App Store.
2) Delete the current version of “Steve Jobs” from your iBooks library.
3) Re-download the updated version from the iBook store at no extra cost.
These steps are straightforward and ensure that customers can quickly access the corrected version of the book. Apple’s decision to offer the updated version at no additional cost is a testament to their dedication to providing high-quality digital content.
Moreover, this incident highlights the importance of quality control in digital publishing. As eBooks become increasingly popular, ensuring that digital formats are as reliable and user-friendly as their physical counterparts is essential. Publishers and digital platforms must work together to test and verify the formatting of eBooks before release to prevent such issues.
Source: Apple
Latest Geeky Gadgets Deals
Disclosure: Some of our articles include affiliate links. If you buy something through one of these links, Geeky Gadgets may earn an affiliate commission. Learn about our Disclosure Policy.
