In many countries, Samsung has teamed up with the carriers to shut down the Galaxy Note 7 in order to protect the customers. Majority of customers have already returned their Galaxy Note 7 across the globe, but it seems there is still a handful of customers who are holding on to the handset despite the company’s efforts to prevent it from charging full.
According to a new report surfacing from South Korea, there are still a handful of customers have not returned the handset in the company’s home country.
The report said that Samsung approximately sold 950,000 Galaxy Note 7 units in Korea, and almost 140,000 handsets are still with the customers, despite the fact that company is offering a full refund as well as an exchange program for the handset. This means almost 15 percent of the users are still holding off even when they know it can be a safety hazard.
In many markets, Samsung has released software update to prevent it from charging more than 30 percent, shut down network access and even remotely brick the device. But it seems bricking the device may not be an option in South Korea, as industry insider reports. This may cause a strong backlash as 140,000 users is quite a big number and may not be good for the company’s reputation.
Source: SamMobileFiled Under: Mobile Phone News, Top News