Ever since the iPhone 4 went on sale on the 24th of June, a number of users have reported problems with the cellular signal strength when the iPhone 4 is held in a certain way.
We have seen a statement from Apple, and emails from Steve Jobs which have told us to hold the iPhone 4 in a different way, and then yesterday Apple [AAPL] finally released a press release acknowledging the issue, although the response wasn’t what anyone expected.
In the press release, Apple stated that the reason that the bars on the iPhone 4 dropped when it was held in a certain way was because their display of signal strength was wrong, and that the iPhone 4 was actually displaying more signal bars than the actual signal.
This is a somewhat strange response from Apple, and has left a lot of iPhone 4 customers annoyed and also confused at the response.
First off lets look at the facts, if the iPhone 4 is displaying more bars than it should, then why would this change when you hold the iPhone 4 in a certain way, surely this problem should be consistent whichever way you hold the iPhone 4?
Secondly even if this is just a signal display issue, why would iPhone 4 users be experiencing dropped calls and degraded data when they are holding it a certain way and not experiencing it when they arent?
It just doesn’t add up, and we think that Apple’s upcoming software fix, won’t fix the issue if all it includes is a change to the way the signal is display, all we will have is a lower signal and users will still be experiencing the dropped calls.
Of course Apple could also have something else coming in the software fix that may solve the problem, but they have decided not to tell us about it, who knows.
It will be interesting to see if the software fix actually solves the problem or if it just gives us the impression it does, and users will still experience dropped calls when holding the iPhone 4 in a certain way.