The Apple TV+ streaming service launched today and it you have recently purchased a new Apple device then you will get a free 12 month subscription to the service.
It looks like the free 12 month subscription is not working for everyone, some people who have recently purchased a new device are not getting the option for a free 12 month subscription.
If you have purchased a new iPhone, iPad, Apple TV or Mac since the 10th of September 2019 then you are eligible for the free 12 month subscription.
I myself have experienced the issue where I should be able to sign up for a free subscription for a year but am not being given the option, instead I am given the option to sign up for a seven day free trial.
It is not clear as yet on exactly what the issue is, Apple are getting back to me later today and as soon as I get more details on what the problem is I will let you guys know. If you have experienced this issue, leave a comment below and let us know. It may also be worth you contacting Apple Support to see if they can resolve the issue for you.
Updated: 1st November 2019
If you have had this problem there is a solution. What you need to do is go to https://tv.apple.com/ via a browser and then sign in using your Apple account. You will then be able to activate your 1 year subscription from Apple’s website and it should update on your device.