Samsung cancelled its Galaxy Note 7 this week, the company stopped production of the handset and also stopped sales and exchanges of the device.
This was done after some of the replacement Galaxy Note 7 handsets that were given to customers as part of the global recall caught fire.
Early reports had suggested that there were problems with the battery on the original Galaxy Note 7, this is what Samsung had apparently thought the original issue was.
We heard yesterday that Samsung are not sure as yet on what exactly has caused the problem with the handsets, the company is still said to be investigating issues with the devices. Samsung has now confirmed that they will let people know what the problem with the handsets was in the ‘coming weeks’, you can see a statement from the company below.
“The replacement phones have batteries from a separate and different supplier than the original Note 7 devices. We’re currently conducting a thorough investigation, and it would be premature to speculate on outcomes. We will share more information in the coming weeks.”
There have been suggestions that the large capacity battery and the fast charging feature on the Note 7 have contributed to the problems with the handset, this has net to be confirmed.
Source Business Insider