Has Samsung killed off their Galaxy Note 7 handset for Good? It sure looks that way after the company announced earlier today that it was stopping sales of the handset and also stopping exchanges of the original Note 7 for the new one.
Over the last week there have been numerous reports of the Galaxy Note 7 catching fire, this is the new handset which replaced the old one as part of Samsung’s global recall.
Samsung has now also stopped production of the Galaxy Note 7, which means that the handset is probably dead and Samsung will not launch the device again.
The company recalled their original Note 7 back in September and replacement devices were given out to customers over the last few weeks, although some of these replacement handsets caught fire.
In Samsung’s statement earlier, which you can see below, the company did not mention whether they would offer the Note 7 again, although they are offering customers a full refund or an S7 or S7 Edge instead, this makes it pretty clear about their plans for the Note 7.
Galaxy Note7 Owners need to do one of the following:
- Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices; or
- Contact your point of purchase to obtain a full refund.
Customers who exchange a Note7 device will also receive a $25 gift card, in-store credit, in-store accessory credit or bill credit from select carrier retail outlets.
The company has not confirmed as yet on whether they will relaunch the Note 7 in the future, but at the moment this looks highly unlikely.