It looks like some owners of Apple’s new iPhone 5 are reporting a problem with the new back casing on the device. The problem is apparently affecting the black version of the iPhone 5, with users reporting scratches appearing on their device.
Some owners of the new iPhone 5 are reporting that their device came with scratches to the back metal casing out of the box, whilst others are reporting that the handset can be scratched easily.
Extent of the Scratching Issue
It isn’t clear whether this problem is affecting all handsets or if it is limited to a small number of devices. Some users seem to have the problem, whilst others seem to be OK. The issue appears to be more prevalent in the black version of the iPhone 5, which uses an anodized aluminum finish. This finish, while sleek and stylish, may be more prone to showing scratches and wear compared to other materials.
There is a large thread over at MacRumors where users are reporting the problem. Some users have shared photos of their scratched devices, showing varying degrees of damage. The scratches range from minor scuffs to more noticeable marks that detract from the overall appearance of the phone.
Possible Causes and Solutions
The cause of the scratching issue could be due to the manufacturing process or the materials used in the construction of the iPhone 5. Anodized aluminum, while durable, can be more susceptible to scratches compared to other finishes. This is because the anodizing process creates a thin layer of oxide on the surface of the aluminum, which can be easily scratched off.
Apple has not officially commented on the issue, but some users have reported success in getting their scratched devices replaced at Apple Stores. If you are experiencing this problem, it may be worth visiting an Apple Store or contacting Apple Support to see if a replacement is possible.
In the meantime, there are a few steps you can take to protect your iPhone 5 from scratches. Using a case or skin can provide an extra layer of protection and help prevent scratches from occurring. Additionally, being mindful of where you place your phone and avoiding contact with sharp objects can help keep your device looking new.
We are interested to find out how widespread the problem is. If you have had this happen on your new iPhone 5, leave a comment and let us know. Sharing your experience can help others who may be facing the same issue and provide valuable information on the extent of the problem.
Source MacRumors
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