Earlier today we heard that Apple has added more devices to its MacBook Keyboard repair program and now they have launched a new repair program for the 2016 13 inch MacBook Pro.
Understanding the ‘Stage Light’ Issue
Some owners of the 2016 MacBook Pro have had issues with the displays on the notebooks, this is known as ‘stage light’ and now Apple is going to fix the issues. The ‘stage light’ problem appears to be when the backlight shows bright spots along the bottom of the display, resembling the lights on a stage. This issue can be particularly distracting and can significantly affect the user experience, especially for those who rely on their MacBook Pro for professional tasks such as photo editing, video production, or graphic design.
In more severe cases, other owners have reported that their display stops working completely. This can be a major inconvenience, rendering the device unusable and disrupting daily activities. The root cause of these issues is believed to be related to the flex cable that connects the display to the logic board. Over time, the repeated opening and closing of the laptop can cause this cable to wear out, leading to the aforementioned display problems.
Apple’s Response and Repair Program
Some people were able to obtain fixes for the issues from Apple on a case-by-case basis, but as the problem appears to be affecting more people, Apple has now launched this new repair program to deal with the issue. This proactive approach by Apple is a welcome move, as it acknowledges the widespread nature of the problem and offers a solution to affected users.
If you have had a problem with your device, you should contact Apple to get it fixed. The repair program covers eligible 2016 13-inch MacBook Pro models for up to four years after the first retail sale of the unit. This means that even if your warranty has expired, you may still be eligible for a free repair under this program.
To determine if your MacBook Pro is eligible for the repair program, you can visit Apple’s official support page and enter your device’s serial number. If your device qualifies, you can then schedule an appointment at an Apple Store or an Apple Authorized Service Provider to have the issue resolved. It’s important to back up your data before taking your device in for repair, as the process may involve replacing the display assembly.
In addition to the repair program, Apple has also made design changes in subsequent MacBook Pro models to address the flex cable issue. The newer models feature a longer flex cable, which is less prone to wear and tear, thereby reducing the likelihood of encountering the same problem in the future.
This new repair program is part of Apple’s ongoing efforts to maintain customer satisfaction and ensure the longevity of its products. By addressing known issues and offering free repairs, Apple demonstrates its commitment to quality and customer service.
In conclusion, if you own a 2016 13-inch MacBook Pro and have experienced display issues, it’s highly recommended to take advantage of Apple’s repair program. Not only will this restore your device to optimal working condition, but it will also provide peace of mind knowing that Apple stands behind its products and is willing to rectify any problems that arise.
Source: Apple Insider
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