The Toshiba Folio has only been on sale in the UK for a short while, and now it seems that retailer PC World has decided to stop selling the device, and according to them it is because of high return rates of the tablet in the stores.
It seems that the Folio 100 isn’t a hit with customers, with many of them reporting problems with the tablet, and rather than one specific problem it seems users are encountering a number of problems with the device.
The Toshiba Folio 100 features a 10.1 inch touchscreen display with a resolution of 1024 x 600 pixels, processing is provided by an NVIDIA Tegra 2 1GHz processor, and it runs the latest version of Google Android, Android 2.2 Froyo.
Customer Complaints and Issues
Customers have reported a variety of issues with the Toshiba Folio 100. Some of the most common complaints include poor screen responsiveness, frequent crashes, and issues with Wi-Fi connectivity. Additionally, users have noted that the device’s build quality feels subpar compared to other tablets in the market. The lack of access to the official Google Play Store has also been a significant drawback, limiting the availability of apps and services that users can install on the device.
Another major issue is the battery life, which many users have found to be insufficient for their needs. Despite the device being marketed as a portable solution, the battery often fails to last through a full day of moderate use. This has led to frustration among users who rely on their tablets for work or entertainment on the go.
Potential Solutions and Future Updates
There has been no official statement from Toshiba as yet, although it seems like the majority of the problems are software related so hopefully this is something Toshiba can address with a software update. For instance, a firmware update could potentially resolve the Wi-Fi connectivity issues and improve overall system stability. Additionally, optimizing the software could enhance battery performance and screen responsiveness.
Toshiba could also consider collaborating with Google to provide access to the Google Play Store, which would significantly enhance the user experience by offering a wider range of applications. This move could make the Folio 100 more competitive in the crowded tablet market.
Moreover, Toshiba might look into offering a recall or exchange program for affected units. This would not only help in addressing the immediate concerns of the customers but also restore some confidence in the brand. Providing excellent customer service and support during this period is crucial for maintaining a positive relationship with their user base.
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