It has been revealed by Valve this week that their new Steam Controller and Link game streaming hardware is not currently supported by Apple Mac systems. This announcement has come as a surprise to many Mac users who were eagerly anticipating the new hardware to enhance their gaming experience.
In an email sent out to those that have pre-ordered the hardware, Valve explains that due to some temporary software issues the new Steam hardware is not supported by Mac computers. This has caused some disappointment among the Mac gaming community, as the Steam Controller and Link were highly anticipated for their potential to revolutionize game control and streaming.
Temporary Software Issues
Valve has identified that the main issue lies in the software compatibility between the Steam hardware and Mac OS. The Steam Controller, which is designed to offer a more versatile and customizable gaming experience, currently does not support gamepad emulation on Mac machines. This means that Mac users are unable to use the controller to its full potential, limiting their gaming experience.
However, Valve is currently working on the issue which they hope to have fixed within the next few weeks. They are in the process of developing an updated firmware and driver package that will enable full compatibility with Apple Mac systems. This update is eagerly awaited by Mac users who are looking forward to utilizing the new hardware.
Compensation for Incompatibility
To make up for the incompatibility issues, Valve has added their complete pack of games to your Steam account, as stated in the email. This generous gift includes all of Valve’s games past, present, and future, providing a substantial value to affected users. This gesture is intended to compensate for the inconvenience caused by the delay in compatibility.
Although you can still choose to refund your hardware if preferred, Valve has assured that you can keep the games even if you opt for a refund. This offer has been well-received by the gaming community, as it shows Valve’s commitment to customer satisfaction and their willingness to make amends for the temporary setback.
In addition to the free games, Valve has also promised to keep users updated on the progress of the software fix. Regular updates will be provided to ensure that users are informed about the status of the compatibility issue and the expected timeline for the release of the updated firmware and drivers.
Looking Forward
The Steam Controller and Link game streaming hardware have been designed to enhance the gaming experience by providing more control and flexibility. The Steam Controller features dual trackpads, haptic feedback, and customizable buttons, making it a versatile tool for gamers. The Steam Link allows users to stream games from their PC to their TV, providing a seamless gaming experience in the comfort of their living room.
Despite the current compatibility issues with Mac systems, the future looks promising for the Steam hardware. Once the software issues are resolved, Mac users will be able to fully enjoy the benefits of the Steam Controller and Link. This will open up new possibilities for gaming on Mac systems, which have traditionally been less favored for gaming compared to Windows PCs.
In conclusion, while the current lack of support for Mac systems is a setback, Valve’s proactive approach to resolving the issue and their generous compensation offer demonstrate their commitment to their customers. Mac users can look forward to a future where they can fully utilize the Steam Controller and Link, enhancing their gaming experience and expanding their gaming horizons.
Source: Eurogamer
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