Back in September, Sprint launched a new early upgrade plan for its customers, called the Sprint One Up plan, which was designed to make it easy for its customers to update to the latest smartphone.
Now it would appear that Sprint has decided to cancel its One Up plan, just four months after it was launched, the company is now directing its customers to its family plan.
Sprint One UpSM was a program that retired on 1/9/14. The program consisted of customers who purchased an eligible smartphone with no down payment, depending on device, and agreed to 24 monthly installment payments for the device. After 12 consecutive installment payments, those customers are eligible to give back their current smartphone (see Sprint Giveback Program Terms) and upgrade to a new smartphone by entering into a new Installment Agreement. The smartphone the customer will give back after the 12 consecutive installment payments has to be the same or equivalent model that was subject to the original installment.
You can find out more details about why the Sprint One Up plan has been cancelled at the link below.