Samsung’s new flagship smartphones went on sale recently, and now some owners are reporting an issue with their Samsung Galaxy S10 handsets and Google’s Android Auto.
Issues with Android Auto Compatibility
Some owners of the new Galaxy S10 have had issues with getting their handsets to work with Android Auto. Android Auto is a popular feature that allows users to connect their smartphones to their car’s infotainment system, providing access to navigation, music, and other apps while driving. However, the integration between the Galaxy S10 and Android Auto has not been seamless for everyone.
There is no specific issue; there appear to be different issues experienced by different users with a number of error messages occurring. Some people have had trouble with Android Auto recognizing their device, while others have had trouble with their devices crashing and more. For instance, some users have reported that their Galaxy S10 fails to connect to Android Auto altogether, displaying a message that the device is not supported. Others have experienced frequent disconnections, making it difficult to use the feature reliably.
Potential Causes and User Experiences
The root cause of these issues is not yet clear. It could be related to software compatibility between Samsung’s One UI and Google’s Android Auto, or it might be a hardware-related problem. Some users have speculated that the issue could be due to the USB-C cables being used, as not all cables are created equal and some may not support data transfer properly.
One user shared their experience on a popular forum, stating, “I tried multiple cables and even reset my car’s infotainment system, but my Galaxy S10 still won’t connect to Android Auto. It’s frustrating because I rely on it for navigation and hands-free calls.”
Another user mentioned, “My Galaxy S10 connects to Android Auto, but it keeps disconnecting randomly. I’ve missed important directions while driving because of this.”
There does not appear to be any fix available for the handsets as yet. Samsung and Google are likely aware of the issue, given the number of reports from users, and are probably working on a solution. In the meantime, some users have found temporary workarounds, such as using older versions of the Android Auto app or performing a factory reset on their devices, though these solutions are not guaranteed to work for everyone.
As soon as we get details on what Samsung intends to do to fix the issues with their Galaxy S10 smartphones and Android Auto, we will let you guys know. It is possible that a software update from either Samsung or Google could resolve the compatibility problems. Users are advised to keep their devices updated with the latest software releases and to check for any announcements from Samsung or Google regarding this issue.
In conclusion, while the Samsung Galaxy S10 is a powerful and feature-rich smartphone, its compatibility with Android Auto has been problematic for some users. The issues range from connection failures to frequent disconnections, and there is currently no definitive fix. Users experiencing these problems should stay tuned for updates from Samsung and Google, and consider trying temporary workarounds in the meantime.
Source Sammobile
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