If you are a Skype user you have probably been affected by the outages over the last 24 hours, well Tony Bates, the chief executive of Skype, has today posted a YouTube video explaining what Skype is currently doing to fix the outages which have affected tens of millions of users.
Skype’s services have now been restored to around 16.5 million people around 80 percent of its customers and users within the U.S. East Coast and Europe are now fully restored. Watch Tony Bates’s video after the jump.
However its still not clear when the remaining 20 percent of users will be back online and Skype hasn’t explained exactly what or why the outages have occurred.
Only that they are due to “supernodes,” which Skype clients use like phone directories, helping their computers locate one another and connect. When a large number of these supernodes went offline so did Skype.